Our Services
Driving Growth with Strategy, Feedback, and Insight
At Insightaga, we turn customer voices, data, and organizational readiness into powerful tools for measurable growth. From understanding your customers to driving internal adoption of new strategies, we support your journey every step of the way.
Voice of Customer & Customer Intelligence
- Collect and analyze feedback across every stage—win/loss, onboarding, renewal, and beyond
- Use real-time social listening and sentiment analysis to stay ahead of customer needs
- Deliver actionable reports with dashboards tailored for executive teams
- Track key metrics like NPS and CSAT to measure satisfaction and loyalty
Predictive Analytics & Retention Strategy
Build models to predict churn and increase customer lifetime value
Identify key drivers of satisfaction and dissatisfaction
Create strategic recommendations backed by real behavior data
Align teams using persona development and journey insights
Implementation Feedback & Change Management
- Assess organizational readiness and stakeholder engagement
- Provide live implementation support, issue tracking, and adoption measurement
- Plan and support change communication, training, and rollout
- Analyze post-launch ROI and optimize strategy execution
AI & Tech Integration for Feedback Automation
Automate the collection and routing of customer feedback
Integrate analytics into your existing tech stack
Enable real-time strategic response to customer signals
Foster organizational AI awareness and enablement
Strategic Market Intelligence & Positioning
- Perform competitive and market landscape analysis
- Support value proposition and brand positioning development
- Segment and target ideal audiences using data-driven methods
- Identify market opportunities and growth drivers
